Showing posts with label depression. Show all posts
Showing posts with label depression. Show all posts

Friday, November 1, 2019

Employee Disengagement

Tales from a Toxic Work Environment #2

  Based on recent behavior patterns, I'm guessing that one of our newest hires may be on his way out.
It became apparent two weeks ago that he had disconnected from the job; showing little interest in learning or expanding his knowledge base, spending far too much time sitting by the machine oblivious to his surroundings, and just this week he has called out two days in a row.
 We only work three days this week, so that's a lot.

 If I had to guess, I'd say that he has burned his limited vacation days, and started in on sick days,  because he wasn't planning to be around much longer.  That's the obvious first step when someone has disengaged and no longer cares about the job, the team, or the company. In my experience the pattern is fairly consistent. 

 I am further qualified to spot disengagement because in my three years here I have gone from proud to be here, to why am i still here, because I stopped drinking the Kool aid over a year ago. There was an incident prior to that point, and that put me in the frame of mind to notice deeper issues, and that's when the realization occurred to me that I no longer really cared about a culture that doesn't actually care about me.
 I had essentially allowed all the joy to be sucked out of my work. That actually hurt, because when I started, I genuinely liked my job for the first time in...forever?

 This plant is less than two years old, so being here for three means I am a member of the founder's club. The original group of twenty people, of which I am a member, has been whittled down to about 13 now. Some have quit, some were let go, but that's par for the course at most companies. But for a company with a reputation for higher retention rates, it should be alarming.

 I've been on four teams in those three years. My first supervisor became a friend, and then she quit to move home to Chicago. She was my first (and last) career coach. We still share a text on occasion.
 My second supervisor was the subject of a prior post, Tales #1, and in the six months that we worked together he managed to say exactly 9 words to me. Once. I was tolerated, and he didn't hide it well.

 My third team was my favorite because my supervisor was an intelligent, down-to-earth ex-cop who actually looked me in the eye and spoke to me like a human. He was respectful, fair, and honest and I respected the hell out of him for it.
 But, I moved once again to a newer line so that my prior line experience could make their startup easier. I get it, but it's not ideal. And like I said, I disengaged a long time ago so at this point i'm just showing up, and those rare positive moments are the only things keeping me sane about it.

 One of the issues that led to this state of mind is all the attention being placed on the glass ceiling here. Being a new plant, there is a lot of room for overhead growth. Both middle and upper management slots waiting to be filled, lots of shuffling going on, and this quickly became a full-time preoccupation for every manager at every level.
 So much so, that it became clear to us on the floor that we were basically alone here. Our support was non existent because it was off brown-nosing and training for the next promotion.
You couldn't get anyone's actual attention because not one of our supervisors were engaged themselves; none wanted the job they had, but were instead sniffing for the next level job they wanted. They simply needed you to make them look good so they could leave you in their wake.
 That went on heavily for about a year, though it has started to slow a bit by now.

 Engagement is still an issue however, so obviously the problem runs a bit deeper than just a group of non-committed managers. Maybe it's a general feeling that the work doesn't really matter. That impression is inevitable when everyone is focused on the career ladder.
 Maybe it's a general feeling that you don't really matter. Certain managers have a way of conveying that message regularly, despite the best intentions of  upper management or policy.

 Maybe it has to do with being treated like idiotic children instead of like thinking, rational adults.
 For example, management has recently started littering the plant with these moron signs, like the one at each trash hopper that says, " This is the cardboard hopper. Only put cardboard into the cardboard hopper". It has pictures. Of cardboard. In the cardboard hopper. In case you're really stupid.

 The walls of every hallway we use are plastered with childish posters depicting aspects of the safety guidelines. From outside, the building is a work of art. The main lobby is tastefully appointed with integral works of art. But when we walk the halls, and it looks exactly like an elementary school. It's quite embarrassing, TBH. They don't rotate or change, so you quickly stop seeing them, but they do increase on occasion. Maybe they're breeding.

 In any event, the filthy undercurrent of discontent that began years ago before the plant was even built has never been addressed, and has therefore grown into an underground movement. Lots of grumbling going on; Lots of unhappy people planning an exit strategy while simultaneously giving this plant a black eye in the form of an employee retention rate that rivals the local 7-11.

Wednesday, October 30, 2019

The Dehumanizing Treatment of Employees

 Tales from a Toxic Work Environment #1


 Now that we have reached the so-called Age of Enlightenment, wherein socially conscious managers would never dream of forcing arcane rules or personal whims on their underlings, it is considered by most people to be at the very least morally wrong for a supervisor to intentionally create a hostile work environment for personal or emotional pleasure.

 This is exactly the type of behavior I have witnessed on multiple occasions at the P&G Tabler Station plant however, regardless of plant, company or corporate policies. 
 Because to be blunt; Policies don't mean squat in the day-to-day, minute-by-minute operations of a manufacturing plant when people with little to no proper management training are making the little decisions that will affect the lives of their team members.

 In one recent example, a low-level (bottom rung) manager of only three team members with a reputation for constant sexual harassment of female employees set his sights on a newly hired young lady on his team.
 He asked her out repeatedly, and she was placed in the awkward position of needing to explain that she was not only engaged but also not really interested in him, while at the same time preserving his fragile ego so that her new career would not be jeopardized by making an enemy of her new boss.

 Being a friend of a friend, I was allowed to follow this drama through first hand sharing and second-hand followups. She was a sweet kid, and I have a grandfather vibe, so we talked on occasion. 
 Because she was an adult, I didn't presume to stick my two cents into another adult's story.
I never notified HR or anyone who maybe could help her because I tend my own garden.

  Anyway, she seemed to be taking it fairly well in the early stages, and showed a solid sense of humor about the whole thing in general. That is until a few weeks ago when she decided that he had gone too far.
 Because he was the first approval for requested vacation days, she had submitted a request to take her birthday off so she could spend it with her fiance.
 Her request for the day off was denied, despite it being a valid request in every sense. She was disappointed but mature about it, until her boss took that same day off himself. She was convinced that he was exhibiting a childishly spiteful abuse of power, and rubbing her nose in it to boot.
 {if she was nicer to him, he might be nicer to her...}

 She then requested a transfer to another line, any line, in the hope of starting fresh with a fair manager. This request too was denied. Her boss was also an excellent underling, and held in fine regard by all of his supervisors (middle management) because he tells them what they want to hear and appears eager to learn. 
 In my experience, this usually means an ambitious and hungry jackal has his eye on his next promotion, but that's not my problem. The point is, he had their collective ear and if he wanted autonomous control over a team member it was a simple matter of placating his own bosses with some well crafted bullshit.  

 So, feeling trapped with a childish and vindictive drama queen of a boss, this young girl with aspirations of a career with Proctor and Gamble simply quit her new job to seek greener and less painful pastures.
  Her friends suggested an exit interview, so that at the very least someone from HR would listen to her reasons for leaving, even if she chose not to pursue proper recourse.  I don't know if that meeting ever happened; We rotate shifts regularly, so I came in one day and she was just gone.

 It's a shame that stories like hers rarely get told, and maybe that's why I bothered to write it out here for you to peruse. Maybe her life is much better now. Maybe she is reading this with you and smiling at the wasted tears she allowed some saddle-sniffer to extract from her.

 Maybe you or a friend are in a similar situation, and shedding a few tears of your own, and hoping for encouragement. The best advice I can offer is to speak up and speak out.
 Don't allow dark intentions to remain in the dark.

 Drop by the HR office, or just drop an email asking for some advice on how best to correct any misunderstandings you may have with your boss.
 Shedding some light on small miscommunications or outright mistreatment has a wonderful way of bringing the sun out again. 
 And you deserve a bit more sunshine in your life, don't you?

Monday, December 26, 2016

Post Christmas Melancholy


First and foremost; We are good people, my wife and I.
Parents to six, and Grandparents to over 20 happy (and mildly spoiled) children, and Christmas for us is truly a celebration of love and generosity surrounded by family.
I freely admit that my wife of thirty three years deserves this happiness more than do I; She has nowhere near the level of childhood and adult sins to atone for.
I also deal with a deeply buried case of PTSD that develops zombie tendencies in the Winter months, peaking ( or in terms of the depression that follows it like a shadow, bottoming out) right around Christmas.
This puts me in that small group of freaks who genuinely dread the holiday, and must work particularly hard to find a spark or a light to focus on in order to crawl over that hump one more year.

Sorry 'bout that. You can see now why I buried it.
Obviously, the grandchildren take turns representing that light at the end of the tunnel. Beautifully optimistic, eager little minds chomping at life's bit to start making a happy life as wild birds whose cage was just flung open. Their graceless simplicity is contagious, you know?   Play is Everything, and Everything is Play.
If that doesn't make you fall in love with life all over again, check your pulse.

Anyway; that's what pulls me through the annual holiday swamp, and by the 26th it's already starting to get better.
For me, that is. Remember that wife who deserves to happy?
Well, she swings to an alternate rhythm, and we pass each other going in opposite directions about this time.

Christmas is for her a joyous celebration of family and love. Money or no, she is tickled just to be near the little ones at Christmas. Simple pleasures, and all that jazz.
Then, she goes back to work.
Now, hating your job is quite normal for many blue collar folks, but how about being clinically depressed for the entire week after Christmas? That's not normal.
No; She's not a NICU nurse, or a dialysis attendant. She works at a major retailer.
The biggest one; the one people love to hate and half the country can't seem to live without.

Starting the day after Christmas, she is the person at this retailer who has to process the returns. Unwanted gifts, wrong sized sweaters, and all the usual post-Christmas reasons to stand in line at the returns counter.

Then there's the reason for her week-long depression; The welfare queens bringing in their children's toys and gifts to flip them for cash. Many with those same wailing, confused and emotionally tortured children in tow.
One after another, all day long, waddling along in slippers and PJs, flopping freshly-opened toys that just last week were delivered by Toys For Tots onto the counter and demanding cash for toys they didn't earn, while the broken-hearted toddler cries for a reason why Santa won't let her keep her new toy.
All the while, a sweet and kindly grandmother stands behind that same counter hard-swallowing the impulse to hop over and deliver the ass-kicking of a lifetime. With her nearly forgotten Baltimore street corner roots, and the fact that the liberal in front of her apparently lives on cheese curls and Pepsi, it wouldn't take that much effort.

But, what would be the point? You can't fix stupid.
And some folks couldn't learn new tricks no matter how hard you tried.
Sure, she could offer to pay for the toy. Seems simple, right? Nope. You would just delay the inevitable, and that sorry excuse for a human mother would be back the next day, in the same line, with the same crying child being tortured all over again. So you just stand there and deal with it, right?
After spending 24 hours bringing smiles and joy to the children in your own family, you just watch the cruelest parade of child torture go by; and even assist them when you can. Because that crying child isn't just looking at mommy for answers; she is also looking at you for any help you can offer. It's enough to tear the very heart from your body. Over, and over, and over, and over...

You starting to see the source of the melancholy?

Thankfully, a few smart folks (my wife being one of them) have put their heads together in an effort to beat this scam and it's heartless perpetrators at the source.
They are asking charities and churches who provide toys and gifts to needy children at Christmas to black-out or otherwise disable the barcode labels on the toys and it's packaging. It's illegal to remove the tags, but a little permanent marker will do the trick. In time, maybe the laws covering charities can be adjusted to allow the removal of all barcodes from the gifts without penalty, thus guaranteeing a much happier Christmas for countless children.

I'm sure this is not just a local problem. Christmas happens to fall in the third week of the month when folks on assistance also happen to be broke, and frankly I can't comprehend any charity not having the forethought to see this coming. To my way of thinking, that makes them just as liable as the human garbage standing in line ignoring her child's pain.
It's time to take responsibility for the whole picture and stop cherry-picking the aspects they choose to focus on. It's time to beat the scammers at their own game.

How about you? Any ideas to help beat this issue?

Thanks for bearing with this rant, and I wish you a wonderful New Year.

JB.